[Business Ignite] Personal Branding, Facebook “Micro” Communities & Connecting With Your Customer Avatar

Nicole Longstreath of The Wardrobe Code joins me today to discuss personal branding, the evolution of your voice online and how she uses social media to connect with her community online. We talk about Facebook “micro” communities, running online challenges and getting to know your customer avatar better.

What You’ll Learn In This Podcast 

  • How to develop your personal brand and style by getting in touch with your inspiration
  • Creating an experience for your social media followers with your content
  • How to get around the constant Facebook changes with “micro”communities

Sites & Resources Mentioned

If you enjoyed this episode I would appreciate if you could head over to iTunes and leave a review!

About Nicole

nicoleAs a virtual wardrobe strategist, Nicole helps her clients uncover their unique style and build wardrobes they love at a sensible cost. She believes that having a strong personal brand is within reach for anyone who wants it. It doesn’t require starting over or spending a fortune – just a commitment to yourself. Find her online at The Wardrobe Code, on Twitter and Facebook.

 

[Business Ignite] Book Review: QR Codes Kill Kittens by Scott Stratten

Book Review time! In today’s episode, I review Scott Stratten’s new book QR Codes Kill Kittens and share some of my key takeaways. QR Codes Kill Kittens is a short read with tons of examples of email marketing, social media and QR codes gone wrong.

What You’ll Learn In This Podcast  

  • Think about how you are using technology and if your audience/customers are ready for it
  • Consider the user experience: does a QR code on a door make sense? Or on a billboard on the highway?
  • If you open a social media account: whether it is Twitter, Pinterest, Google+ or Facebook don’t just “set it and forget it”, plan to engage or don’t open an account at all!

Sites & Resources Mentioned

  • QR Codes Kill Kittens
  • Scott Stratten’s Keynote at New Media Expo: Alienate Customers, Dishearten Employees, and Drive Your Business Into the Ground

 

If you enjoyed this episode I would appreciate if you could head over to iTunes and leave a review!

[E09] Email Marketing Mistakes. #3 Is My Biggest Pet Peeve.

It’s pet peeve time! In today’s episode I share my email marketing pet peeves.

I bring you:

3 Signs You’re Doing Email Marketing Wrong

Unsubscribe? What unsubscribe? Exactly.

Holding people hostage to your mailing list is not going to get you anywhere. Especially if they never opted-in in the first place.

It’s 2014, if you *still* don’t have an unsubscribe button on your email marketing messages you are doing it wrong.

And I’m not trying to be cute. You really are doing it wrong. As in- it’s not legal.

Automatically adding me to your mailing list.

Handing you a biz card at a networking event is not the equivalent of me signing up to your mailing list.

Please, don’t automatically add people. We have to choose to opt-in.

And.. if you’re going to add me to your mailing list (without my permission) let me at least get off, easily, k? (see point one). None of that hit unsubscribe and then ask me to re-enter my email address and then count from 10-1 backward business. Keep it simple.

Email marketing without an email marketing service is not email marketing.

Say that 5x fast.

See point above. Adding hundreds of people to an email message (don’t get me started on the ones that don’t BCC) and telling them about your latest/greatest widget/blog post/sale/telesummit/FINAL OFFER OMG  is *not* email marketing.

Stay classy and sign up for a service like Mailchimp (and it’s free).

Do it right or don’t do it all.

And this.

The Email/Facebook/Twitter/’insert other social media’ Bomber

In the history of mankind has this approach ever worked? This is the offline equivalent of a sleazy-car salesman or the telemarketer who is trying to sell you a device that you can plug in to your outlets to ‘save electricity’. I kid you not.

I mean seriously?! I’ve got nothing better to do than vote for a complete stranger..EVERY DAY of OCTOBER. Why not the rest of the year?!. #lesigh

Don’t be *that* guy. Don’t do online what you wouldn’t do in real life. Unless you are in the business of annoying people, it doesn’t work.

Any other email-marketing faux-pas you’d like to share, let me know in the comments!

 

social media business podcast for entrepreneurs

[Business Ignite] Surprise And Delight Your Customers

In this episode you have me solo and I share an amazing experience I had at the hair salon. Yes, you read that right. We’re talking about hair today! Well, not really. This experience got me thinking about how we can introduce our products and services without always selling. We have many opporuntities to get in front our potential customers: blogging, podcasts, webinars as touch points but what about when someone purchases your product? What else can you do to delight them beyond what they were expecting when they purchase your product or service? How can we add the personal touch? It may not be scalable but relationships can’t be automated. Create experiences that allow for your customer to be delighted and spread the word for you.

What You’ll Learn In This Podcast

  • Treating your customers like individuals goes a long way
  • How easy it is to forget that there are real people behind those avatars
  • How you can introduce your other products and services without upselling

Sites & Resources Mentioned

Thrive Hive Live: mastermind retreat in Miami, Feb 7-9, 2014

If you enjoyed this episode I would appreciate if you could head over to iTunes and leave a review!

Facebook Overwhelm

[Business Ignite] Overcome Facebook Overwhelm

In this episode I am joined by online entrepreneur, Stacey Harris of TheStaceyHarris.com and we talk all things Facebook. Why you need a plan, how to be more effective with your time on Facebook and why you should be networking and not selling all the time. Stacey also shares her ignite tip and how to turn your Facebook page from a place where nothing is happening to a constant stream of ideas and inputs for your next blog post, podcast or product. We also discuss the tools you need to manage your social media.  

What You’ll Learn In This Podcast

  • How to plan your social media foundation
  • Finding your line between not sharing and over-sharing
  • Engagement tips to turn your Facebook page from a ghost-town to a place where you get feedback and engagement
  • Tools to manage your social media time and the areas you can outsource

Sites & Resources Mentioned

Rockstar Guide To Facebook Marketing

 

If you enjoyed this episode I would appreciate if you could head over to iTunes and leave a review!

Connect

Have a question? Email me at hello@sandysidhumedia.com  or tweet me @SandySidhu #BusinessIgnite

About Stacey Harris

staceyharrisThe Stacey Harris is a powerhouse online entrepreneur helping her clients reach rock star status with communities full of raving fans who follow them anywhere. She has a passion for building and being active in communities and teaching folks to use networking to build relationships not just make sales. Find her online at The Stacey Harris or connect with her @TheStaceyHarris.